Articles & cases

What we each think about leads to the actions we take and consequently the results we generate. We invite you to explore some of the things we think about and the work we do in hopes that we will peak your curiosity, foster your own creative thinking, and add value both to you as a leader and to your organization.
Case Studies
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    Creating World Class Service Leaders This case study shares the work we did to transform leaders at a financial services operations center from a focus on day to day operations to a team capable of creating and sustaining a world class service center.
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    Mobilizing a Merged Organization to High Performance This case study describes how a division of a leading $4B multinational overcame the cultural divide between the legacy company and one it had acquired two years before. Learn how we applied the principles of chaos and complexity to overcome these cultural differences and create a more adaptive organization.
Articles
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    Integrated Growth In this article by Clare Fitzgerald, published in the October 2012 issue of INSIGHT Magazine, The Magazine of the Illinois CPA Society, Tandem Founder Carolyn Hendrickson is quoted on Shifting Mindsets and Executing Change.
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    Leadership in Complex Times This article, published in the 2010 Pfeiffer Leadership Development Annual by John Wiley, shares our views on what it takes to be an adaptive leader and build the requisite capabilities in your organization.