THE BASICS: ABC’S OF HIGHLY EFFECTIVE ORGANIZATIONS
Beyond the table stakes of having a competitive strategy and some basic skills to conduct your business, the long term effectiveness of your organization often boils down to one of these three areas: Alignment, Behavior, or Change.
Alignment
Aligning leaders and the organization for strategic advantage
Building essential levels of ownership and commitment required to fuel growth and change
Diagnosing the degree of “fit” between the business strategy and core elements of the organization such as structure, talent and culture
Aligning all aspects of the organization to execute the strategy while maintaining adaptability
Behavior
Shifting thinking and action to produce greater impact
Dramatically improving the effectiveness of collaboration within and
between organizational units
Building the capability to resolve conflicts quickly and effectively
Accelerating high-quality decision making, especially in complex matrix structures
Building high performance cultures that are characterized by cross-boundary communication, high levels of accountability and initiative
Change
Increasing capability to effectively lead and sustain change
Creating the conditions for organizations to be more adaptive and better prepared to meet ever-changing market needs
Designing and implementing large-scale change initiatives in ways that produce lasting results
Developing leadership and talent with the skills to achieve the vision and execute the strategy roadmap
PRINCIPLES & VALUES
There are a core set of principles and values that drive both the type of work we do and how we do it. These values and beliefs underlie the purpose of the firm and the reason we exist. They also have implications for how we run our business.
Freedom
To realize our potential
At the heart of it, our work is about freeing people up to perform at the levels they inherently desire and removing the barriers organizations inevitably create against optimal performance. We do this by creating the organizational conditions for exceptional results, sustained growth and continued development.
Truth
Being courageous enough to say what is so
Being truthful is not something that comes naturally in organizations. Seeking the truth by separating facts from interpretations, exploring alternative explanations, and being courageous enough to tell ourselves and others the truth is critical to building relationships, maximizing our potential, and growing over time. Telling the truth inside a common commitment allows us to constructively work through conflicts and achieve the breakthroughs available to us on the other side.
Connection
Reconnecting what has been fragmented
In the worlds of science and technology we are increasingly understanding how we are all interconnected. In some spiritual traditions, we are called to be part of one body. Rebuilding the connections, and common commitments, that are required to produce extraordinary results is central to our work. Every organization has “alignment issues”—disconnects in structures and gaps between the commitments of leaders.
Collective Intelligence
When we engage others
As leaders, we tend to believe the myth that we have all the answers. The more complex our organizations become and the more daunting the challenges we face, the less we can rely on our own expertise and experience. Leaders in highly effective organizations have developed the skills and practices needed to effectively engage the people in their organization. They have learned how to gain access to the collective wisdom that exists and leverage it for the good of the whole.
Conversation
Honoring the power of our word
Some say all work is a conversation. Clearly, everything that happens in our organizations is the result of someone communicating and someone listening and acting. The quality of our conversations is sorely lacking. The power of our word has lost its value over time. Quite often breakthroughs in performance happen by shifting the quality of the interactions people have with one another.